Last Updated: July 1, 2026
Welcome to OriginalsX (originalsx.com), a Bulk Cloth Store powered by Indlead. Please read our refund policy carefully before making a purchase.
Eligibility for Refund
Refunds are only applicable in the following situations:
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The product received is damaged or defective.
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The product received is different from the item ordered.
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A replacement product is not available.
To request a refund:
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The request must be made within 48 hours of delivery.
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The product must be unused, unwashed, and in its original condition with all tags and packaging intact.
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Customers must provide an unboxing video and clear photographs of the product.
Non-Refundable Situations
Refunds will not be provided for:
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Incorrect size selected by the customer.
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Change of mind or personal preference.
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Minor color variations due to screen settings.
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Products that have been used, washed, or damaged after delivery.
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Requests made after 48 hours of delivery.
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Orders refused at the time of delivery.
Refund Process
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Contact our support team with your order number and supporting evidence.
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Our team will review the request and verify the issue.
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If approved, the refund will be initiated.
Refund Timeline
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Prepaid Orders: Refunds are processed to the original payment method within 5-7 business days after approval.
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Cash on Delivery (COD) Orders: Refunds are processed via bank transfer or UPI within 5-7 business days after receiving the required payment details.
Shipping Charges
Any shipping charges paid at the time of purchase are non-refundable, except in cases where the wrong or damaged product was delivered by us.
Contact Us
OriginalsX
Bulk Cloth Store – Powered by Indlead
Address:
230, Saviour Street, Crossing Republik, Ghaziabad, Uttar Pradesh – 201016, India
Phone: +91 96257 93488
Email: info@originalsx.com
For any refund-related questions, please contact our support team and we will be happy to assist you.